PRIVACY POLICY

Agora Dealer Services Corp. (“Agora”) understands the importance of privacy and is committed to protecting personal information under its control. Agora complies with all applicable Canadian privacy laws.

This Policy sets out the principles that will be observed by Agora with respect to the collection, use, disclosure and protection of personal information that is in its custody or control. This includes the personal information of any identifiable individual other than an Agora employee. Agora employees are covered by the Agora Employee Privacy Statement.

“Personal Information” means information about an identifiable individual. Agora may collect personal information including your age, home address, date of birth, gender, religion, identification numbers, income, liabilities, source of funds, payment records, investment objectives, financial plans and other finance or asset-related information, marital status, personal references, citizenship and immigration status, educational and employment history.

In this Policy, “personal information” does not include business contact information which includes an individual’s name or title and business contact information. The types of personal information held by Agora may vary depending on whether you are a current or prospective client, a MFDA Member firm, an Approved Person, a supplier or a service provider. 

Accountability

Any questions or concerns regarding this Policy or our management of personal information may be directed to Agora’s Privacy Officer at:

Agora Dealer Services Corp.
6285 Northam Drive, Suite 100, Mississauga, Ontario L4V 1X5
Attention: Privacy Officer
E-mail: privacyofficer@agoracorp.ca 

Collection, Use and Disclosure

Agora limits the collection, use and disclosure of personal information to what is required and reasonable in the circumstances. Although Agora collects personal information primarily from the individual involved, it may also collect personal information from other sources. If external sources are needed to verify or supplement information, such as a credit check to ascertain your identity, your authorization will be obtained first.  The information we collect and use may be shared with third parties such as our affiliates, our suppliers or agents who assist in serving you, or as required or permitted by law.

Consent

Canadian privacy laws may allow the collection, use, retention or disclosure of personal information without consent and/or its collection from a source other than the individual. Where consent is required by law Agora obtains consent.  

Retention

Agora retains personal information for as long as required by law or for the completion of its regulatory obligations. Personal information that is no longer required is destroyed. Agora does not use or disclose personal information for purposes unrelated to its regulatory obligation unless required to by law. Agora does not sell personal information to other parties.

Safeguards

Agora understands the importance of using security safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, destruction or similar risks. Agora employs physical, administrative and technological measures to protect personal information regardless of the format in which it is held and in accordance with the sensitivity of the information.  Agora reviews these procedures periodically to ensure the ongoing safety and security of information in its custody or control. 

Additional Information

For additional information about Agora’s privacy policies and procedures, to make a complaint regarding Agora’s compliance with its Privacy Policy and any applicable privacy laws, or to inquire about the procedure by which you may access your personal information, please contact Agora’s Privacy Officer using the contact information above.